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SRC Query Management System

Botho University, Real-time Query Tracking

Secretary General
Total Queries
0
Pending
0
Commented
0
Replied
0
Resolved
0
Declined
0
Data Queries
0
Allowance Queries
0
Log Data Query
Minister of Finance

Record students who paid for data but did not receive it or received wrong amount

10 GB
Standard
20 GB
Popular
40 GB
Large
60 GB
Premium
Log Allowance Query
Secretary General

Record students with allowance payment issues

Not received
Late payment
Wrong amount
Deduction issue

Upload bank statement if student provided a soft copy

Optional. Supported formats: JPG, PNG, PDF (Max 10MB)
All Queries Log
IDStudentTypeIssueSourceMonthStatusActions
Loading queries...
Reports & Analytics

Queries by Type

Resolution Status

Data Package Issues Breakdown

Resolve Query

Add a comment to let the student know what was done.

Bulk Approve Queries

Approve all Pending queries for a specific month in one click.

Queries to approve:0
Query type:-
Students affected:0

Export Queries

Clean export ready for NMDS / Vodacom

Which queries to export?

Which status?

Which columns?

Preview (first 3 rows)